Track Your Package

You can find tracking information in your order details within Carteezy Mobile App. If an order includes multiple store items, each store order may have separate delivery dates and tracking information.

The products ordered by you on Carteezy.com are delivered in following ways:

• Carteezy Managed delivery;
• Store Managed delivery
• Delivery by third party carriers
• Pay and Pick By Customer

We work with the following courier partners to deliver items. . If you have an issue with your delivery, you can contact the carriers directly To view the below information in your preferred regional language

Your Carteezy membership includes a variety of shipping benefits, including several shipping slot delivery schedule shipping options if you need to expedite your delivery.

Carteezy Prime motive is to deliver your items same-day on the chosen delivery slot. The following delivery charges are effective for Carteezy managed delivery.

TIME SLOTS

Delivery Time	Available Slots
8 am to 9.59 am	Slot 1
10 am to 11.59 am	Slot 2
12 am to 1.59 pm	Slot 3
2 pm to 3.59 pm	Slot 4
4 pm to 5.59 pm	Slot 5
6 pm to 8 pm	Slot 6

Weight Slabs

Weight	Distance From Store	Slabs
0 to 3 kg	0 to 5 km	Slab 1
0 to 3 kg	5 to 10 km	Slab 2
4kg to 10 kg	0 to 5 km	Slab 3
4kg to 10 kg	5 to 10 km	Slab 4
10kg to 50kg	0 to 5 km	Slab 5
10kg to 50kg	5 to 10 km	Slab 6
50 kg and above	0 to 5 km	Slab 7
50 kg and above	5 to 10 km	Slab 8

CHARGES

Slab	Unit	Delivery Charge
Slab 1	Rs. Per Consignment/ Customer/Order	55
Slab 2	Rs. Per Consignment/ Customer/Order	60
Slab 3	Rs. Per Kg	10
Slab 4	Rs. Per Kg	11
Slab 5	Rs. Per Kg	8
Slab 6	Rs. Per Kg	9
Slab 7	Rs. Per Kg	6
Slab 8	Rs. Per Kg	7

PRIME DELIVERY

Weight	Distance From Store	Slabs
0 to 3 kg	0 to 5 km	Slab 1
0 to 3 kg	5 to 10 km	Slab 2

Slab	Unit	Delivery Charge
Slab 1	Rs. Per Consignment/ Customer/Order	55
Slab 2	Rs. Per Consignment/ Customer/Order	60